Some are on the simplistic side, so they'll likely not replace anything you might already have in place, but if you're starting out as a small business Zoho is probably a good jumping-off point. They're just the tip of the iceberg, however – Zoho Workplace includes a powerful site creation tool, a file management solution and many collaborative tools. Zoho's new-look word processor (which ditches the classic Word-style interface in favor of a formatting sidebar) is very well-presented and capable of producing professional-looking docs, and it has a sterling spreadsheet and reasonable presentation package alongside it. It's certainly closer to a desktop office package, and it's strong enough to have attracted businesses like the BBC and Nike as regular users. Zoho Workplace is very good in its own right.
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